Teacher Treasures FAQs

Teacher Treasures Frequently Asked Questions

How do I bid on Teacher Treasures this year?

All bidding for Teacher Treasures will be done online at [LINK WILL OPEN OCT. 5th].  You do NOT need to attend Ladies Night Out to bid on items.

 

How long is the Teacher Treasures auction open?

The auction is open from 7:00pm Thursday, October 5th through 7:00pm on Friday, October 13th.

 

Can I view the auction without a 32auctions account?

Yes, you can see items by going to [LINK WILL OPEN OCT. 5th].  An account is only needed for entering bids.

 

Do I need to create an account to bid on items?

Yes, an account is needed to place a bid on an item. The process is quick and very little information is required.

 

What is an exact bid?

You enter the exact amount you wish to bid. The bidding will immediately move to this amount.

 

What is a proxy bid?

32auctions will bid for you. Just enter the maximum amount you are willing to pay for the item. As other people bid on the item, 32auctions will bid for you up to your maximum amount. Your maximum bid will remain confidential unless you are outbid.

 

What happens in the case where 2 bids are the same?

Any time the system receives 2 bids that are the same, the first bid entered into the system wins. When the bid history displays 2 bids of the same amount, the bid that was placed first is a proxy bid. When someone submits a second bid of the same amount, the first bidder continues to be the winning bidder because they were first to bid that amount.

 

What is extended bidding?
Extended Bidding automatically extends the end time of an auction by 3 minutes when it receives a bid during the final 3 minutes. This process repeats until no new bids are received during the final 3 minutes of the item bidding window or the auction has been extended for a maximum of 30 minutes beyond the original end time. When an auction is extended, you will see Extended Bidding messages displayed throughout the auction with a link for easily viewing all of the extended items.  This gives everyone time to offer their highest bid for items they really want.

 

I forgot my password. How can I log into my account?

You can reset your password by following these steps.

  1. Click the LOGIN link in the upper right-hand corner of the site.
  2. Click the Forgot password?
  3. Enter your 32auctions account email address.
  4. Check your email for the reset password instructions.
  5. Click the reset password link contained in the email message.
  6. Enter a new password and your 32auctions account email address.

 

My account is locked when I attempt to log in.

As a security measure, accounts are locked for 15 minutes after there have been 3 failed login attempts. You will need to wait until the 15-minute time frame has passed before taking any additional actions on your account. Another potential cause is the account has not been verified. When your account was first created, an email was sent which contained a link to verify your account. If you did not receive the email or do not have the email handy, please send us a message using the Contact Us page and indicate the email address you used when registering at 32auctions.com. If we can locate the account, we will resend the verification email.

 

I am not receiving emails (outbid notification, bid confirmation, etc).

All 32auctions participants should receive an email when they are outbid. You will receive the outbid email only if your bid is the leading bid and then someone outbids you. You should also receive an email when you submit a bid that confirms your bid and lets you know if you are the leading bidder. Have you received bid confirmation emails? If your email application uses a filter or spam blocker and is not picking up the emails we send, you may want to check your spam folder for the emails. Also, it might be worthwhile adding noreply@32auctions.com to your address book to ensure you receive emails from us. All messages sent from the system come from that email address.

 

I created an account, but I didn’t receive the confirmation email.

There are a couple of places to check for the email:

  • Your spam folder
  • Your junk mail folder if your email client has one

To ensure you receive future emails from 32auctions, please add noreply@32auctions.com to your address book. This helps prevent our emails from getting flagged as spam or junk.

If you still cannot locate the confirmation email, you may want to create an account with a different email address. Our system sends all notifications (bid confirmations, outbid notices, etc) via email. Therefore, it’s important to use an email address that can receive emails from us.

 

Will 32Auctions give out my email address?

32auctions uses email to communicate with auction participants to inform them of relevant auction activity (auction starting, auction ending, bid confirmations, winning bid notifications, etc). The 32auctions team despises SPAM and will not allow junk mail to be sent from their site.

 

Which web browsers are supported?

Internet Explorer (8, 9, 10, and 11) and recent versions of mobile browsers, Mozilla Firefox, Apple Safari, and Google Chrome.

 

How do I cancel my 32auctions account?

Cancelling your account will immediately log you out of the site and prevent you from creating, accessing, and participating in auctions. You can cancel your account from the My Account page. To view this page, log into your account, click the Account menu option, then click the My Account link.

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